Privacy & Cookie Policy

1. INTRODUCTION

Lumi.design ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy & Cookie Policy ("Policy") sets out how we collect, use and protect any information that you provide when using our website at www.Lumi.design (the "Website").

This Policy applies to all visitors and users of the Website. By using our Website, you consent to the data practices described in this Policy.

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2. INFORMATION WE COLLECT

We may collect the following information:

• Name
• Gender
• Job title
• Profession
• Company
• Contact information such as email addresses and telephone numbers
• Demographic information such as postcode, preferences and interests
• IP address (automatically collected)
• Web browser type and version (automatically collected)
• Operating system (automatically collected)
• A list of URLs starting with a referring site, your activity on our Website, and the site you exit to (automatically collected)

3. HOW WE USE YOUR INFORMATION

We use the information we collect to understand your needs and provide you with a better service, including the following:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our Website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other Website feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

4. COOKIES

We use cookies to help us remember and process the items in your shopping cart, understand and save user's preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.

5. GOOGLE ANALYTICS

We use Google Analytics to help us understand how our customers use the Website. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site.

6. YOUR RIGHTS

As a UK-based company, we comply with the General Data Protection Regulation (GDPR). Under this regulation, you have the right to access, rectify, port and erase your data.

7. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

9. CHANGES TO THIS POLICY

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hi [at] lumi.design